If you have purchased anything from CRKL Kids & Lifestyle, but didn’t:

  • Receive the right products or sizing, or
  • Received a faulty product, or
  • Receive your products within the guaranteed delivery time (60 days), you get a full refund from us.

However, we can’t give you (full) refund under the following circumstances:

  1. Your CRKL order didn’t arrive due to factors within your control (for example: you provided us the wrong shipping address), or
  2. Your CRKL order didn’t arrive due to one or other circumstances outside the control of CRKL (for example: not cleared by customs, a tornado or other natural disasters, pandemics), or
  3. Your order has been placed at a discount or within a sale. In this case you can still swap your order amount for other products.